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Institute of Transport Administration

Educating Transport Management since 1944

News

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DBS Christmas and New Year Opening Times 2024

24 Dec 2024

DBS' Contact Centre will operate under reduced hours over the Christmas and New Year period.

From:

Disclosure and Barring Service

Published

23 December 2024

Our Contact Centre will be operating under reduced hours over the Christmas and New Year period. Core DBS services and turnaround times for DBS checks and barring decisions will not be affected, and employers and customers should continue to access our services as normal.  

Online services such as the Update Service and online tracking  will also available as usual over Christmas.

Date Opening hours
23rd December 9am to 5pm
24th December 9am to 3pm
Christmas Day Closed
Boxing Day Closed
27th December 9am to 5pm
30th December 9am to 5pm
31st December 9am to 3pm
New Year’s Day Closed
2nd January 9am to 5pm
3rd January 9am to 5pm