Institute of Transport Administration

The Old Studio,
25 Greenfield Road
Westoning, Beds MK45 5JD

t: 44 (0)1525 634940
m: 44 (0)7768 303588
e: director@iota.org.uk



The Institute of Transport Administration (the Institute) is a society registered under the Friendly Societies Act 1974 s. (18 & 19) Register No: 53SA, regulated by the Financial Conduct Authority. It is registered as a ‘Non Profit Making Body’.

The Institute is a professional membership organisation where subscriptions paid are recognised by HMRC, under Section 344 ITEPA 2003 (formerly Section ICTA 1988),as a fully deductable tax allowable expense (UK Tax Payers). Deductions for fees and subscriptions paid to a ‘professional body’ and are zero rated for VAT purposes.

The Institute is registered for VAT (Registration Number: GB 631 7430 59).

On-line Payments – To pay a subscription on-line, members are required to quote their membership number. (If you can’t find it, please email director@iota.org.uk)

The Institute’s banking details are as follows:

  • Bank: HSBC
  • Account Name: Institute of Traffic Administration
  • Bank Code No: 40-42-21
  • Bank A/C No: 50476099
  • IBAN (International Bank Account Number) : GB HBEU1003185932

Card Payments – The Institute is able to accept most credit (Visa / MasterCard) and debit card payments by phone. We do not accept American Express.

Cheque Payments – We accept member payments by cheque, made payable to the ‘Institute of Transport Administration’, quoting the membership number upon the reverse.

Accounting Policy

The Institute is committed to providing a quality service for its customers and members and working in an open and accountable way that builds the trust and respect of all our stakeholders.

It is the Institute’s policy to ensure that:

  • making a complaint is as easy as possible;
  • complaints are treated as a clear expression of dissatisfaction with our service requiring an immediate response;
  • complaints are dealt with it promptly, politely and, when appropriate, confidentially;
  • an appropriate response is communicated with an explanation and / or apology and information on any action taken etc;
  • complaints are utilised to put preventive actions in place to improve our service;
  • complaints are reviewed to ensure that policies and procedures are effective and appropriate;
  • Members and creditors are encouraged to report incidents where the Institute does not maintain an acceptable service level.