IoTA_Logo(2).png

Institute of Transport Administration

Educating Transport Management since 1944

News

Self-driving vehicles set to be on roads by 2026 as Automated Vehicles Act becomes law

27th May 2024

Transport goods in Europe in vans or car and trailers

23rd May 2024

Update on Driver CPC reforms

22nd May 2024

New laws to be introduced to prosecute dangerous cyclists

16th May 2024

View all news »

DVSA introduce local appeals for heavy vehicle annual test (MOT) results

3 Mar 2022

DVSA is introduced a local appeals process for lorry, trailer and bus/coach annual test (MOT) results on 28 February 2022, where vehicle operators will be able to ask DVSA to review part of a test or the test result, without having to make a statutory appeal.

The introduction of the local appeals process means DVSA can:

•            offer a quick review of an annual test decision

•            provide a consistent service to all annual test customers

Making a local appeal

If the person presenting the vehicle for annual test is not able to discuss or resolve any issues at the time of the test, a local appeal can be made.

To register a local appeal, the presenter/operator can either:

•            email technicalofficers@dvsa.gov.uk  

•            phone DVSA Customer Service Centre (0300 123 9000, option 1)

The local appeal should be registered within 2 working days (except on weekends or bank holidays) of the test result. If a local appeal is made by email, information given should include:

•            the vehicle registration/trailer ID and VIN number

•            the date and time of test

•            the ATF name

•            the address and phone number of the presenter/operator

•            details of the disagreement and the customer name and address

DVSA says they make contact within 2 days of receiving the request with further details and arrange a reinspection if one is needed. Only failure items will be checked, not the whole vehicle/trailer. 

The aim is to complete the local appeal within 5 days and produce a report to indicate whether the original decision stands or a new decision has been made.

The outcome will be recorded against the vehicle or trailer and sent to the person who made the appeal.

Making a statutory appeal

You still have the right to make a statutory appeal to the Secretary of State at any time during this process by using form VTG17 or VTP17.

Making a local appeal will not affect any subsequent statutory appeal.

Make a statutory appeal:

https://www.gov.uk/government/publications/hgv-and-trailer-annual-test-appeal-form-vtg17