Operators will be able to report serious incidents to DVSA with greater ease through a new online form available on a computer, tablet or smartphone.

DVSA have worked with the PSV industry on the new PSV112  form to make it easier to report an incident and help them manage the case.

The new PSV112 online form will be available from today (6 April).

The ER112 form for serious incidents involving Earned Recognition bus and coach operators has also been updated.

Serious incidents must be reported immediately further incidents can be prevented where possible. If in doubt report an incident anyway.

Once a report is made

Confirmation that the report has been submitted will be received and DVSA aim to be in contact within 2 working days to confirm if the vehicle needs to be inspected.

Failure to inform DVSA of a reportable incident may result in enforcement action and operators should not use or repair an affected vehicle before there has been a response to the report.

Incidents to report

Incidents where any failure or damage may affect the safety of passengers or other road users must be reported, including:

•            fatalities

•            serious injuries (such as broken bones, damage to major organs or overnight                                          hospitalisation)

•            a safety critical system failure (such as brake failure or wheel loss)

•            significant body damage (such as a bridge strike)

•            a vehicle fire (including arson)

•            a suspected serious safety defect

PSV112:

https://www.gov.uk/guidance/report-an-incident-involving-your-organisations-bus-or-coach

ER112:

https://www.gov.uk/guidance/report-an-incident-if-youre-a-dvsa-earned-recognition-operator