Consultation document

In the DVSA’s latest Business Plan, a commitment was made to improve the experience of DVSA’s services.  As part of this DVSA are carrying out a review of how the IVA scheme works and before they do would like to hear about your experiences of services such as:

•            the application process

•            the current inspection process

•            how you would prefer to use our services

Vehicle approval customers are being asked to take part in a short survey, which can be accessed via the link pasted here Tell us about your experience .  The survey closes at 11.59pm on 13 October 2021.

Further information on vehicle approvals:

https://www.gov.uk/vehicle-approval