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Network Rail joins Samaritans to remind public that small talk can be lifesaving

23 Feb 2023

Samaritans survey shows only half of the nation feel confident approaching someone they are concerned about in public

Network Rail teams up with Samaritans, British Transport Police and the wider rail industry for Small Talk Saves Lives - empowering the public to act if they see someone who needs help by starting a conversation

New campaign film reassures the public that a little small talk like ‘where can I get a coffee?’ can set someone on a path to recovery

Network Rail has joined Samaritans, British Transport Police and the wider rail industry to remind the public that we all have the potential to be lifesavers by simply striking up a conversation, as part of Samaritans’ latest Small Talk Saves Lives campaign.

The new campaign comes after new research from Samaritans revealed that only 50% of UK adults said they would feel confident approaching and speaking to someone they don’t know if they were concerned about them in public. The survey also suggested that we’re more comfortable behind a screen as a nation, as people would much prefer chatting to someone they don’t know on the phone (33%) or by email (18%), compared to face-to-face (9%).

So, Samaritans is relaunching Small Talk Saves Lives to empower the public to trust their instincts and start a conversation if they think someone needs help on the railways or in other public settings.

As part of the launch, a new film across digital and social media reassures the public that a little small talk like ‘where can I get a coffee?’ can be all it takes to interrupt someone’s suicidal thoughts and help set them on a path to recovery.

https://www.networkrailmediacentre.co.uk/news/network-rail-joins-samaritans-to-remind-public-that-small-talk-can-be-lifesaving