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Institute of Transport Administration

Educating Transport Management since 1944

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OTC Remind Operators of importance to notify any changes in contact details

4 May 2022

If you hold an operator’s licence it is important that your email address, telephone number and postal address held by us is correct.

If your contact details are not correct you may not receive important correspondence from the traffic commissioner that may affect your operator’s licence.

To check, log into your VOL self-service account today https://www.vehicle-operator-licensing.service.gov.uk/auth/login/?acceptedAllCookiesConfirmation=true

If you receive correspondence electronically, through your VOL self-service account, it is also important to check that the email address linked to your account is correct. You can check this by logging in to VOL and then selecting ‘Your Account’ from the options at the top of the page.

Don’t have a self-service account? Register for an account: https://www.gov.uk/manage-vehicle-operator-licence

Keep your operator licence details up to date, always.