IoTA_Logo(2).png

Institute of Transport Administration

Educating Transport Management since 1944

News

PERMANENT SOLUTION NEEDED FOR HGV ROAD BROCK, SAYS LOGISTICS UK

22nd Aug 2025

DVLA backs classic car industry and driving enthusiasts with updated registration policies

22nd Aug 2025

Bus operators respond to MPs' call for free bus travel for under 22s

19th Aug 2025

Running a vehicle recovery business: driver and vehicle safety rules

18th Aug 2025

Stellantis recalls 72,000 cars over fuel pipe fault risking engine fires

15th Aug 2025

View all news »

Ticketer's new passenger counting function takes the bus industry by storm

19 Jun 2020

 

Industry leader Ticketer has successfully launched its new, pioneering, Passenger Counting feature in record time to help drivers accurately record passengers both on and off the bus.

 

 

In just under two weeks, Ticketer developed, tested and implemented this simple, but effective capacity measurement enhancement, that allows drivers keep a total count of passengers, measured against capacity thresholds defined per vehicle.

 

Ticketer is transforming the way that Bus and Coach Operators can start to ramp up services whilst protecting both drivers and passengers.

In true Ticketer style, they have kept it simple; making it quick to implement, and without the need for expensive infrastructure or additional installations. The counting is done on the Electronic Ticket Machine (ETM) and removes any pressure on the driver to decide if it is safe for passengers to board.

Operators can easily set passenger capacity on a vehicle-by-vehicle basis via the Ticketer Portal and the live capacity data can be made available to Operator apps to make sure that passengers also have access to the information.

Not only does the enhancement record passengers on and off the bus, but the driver can also set the wheelchair bay(s) as occupied – and this information can also be made available to passengers via the use of apps.

Following a successful development in partnership with First Bus, rapid rollout has commenced across other Operators who have been excited to turn on Passenger Counting. 

Further information: https://www.itthub.net/news/ticketers-new-passenger-counting-function-takes-the-bus-industry-by-storm?utm_source=email+marketing+Mailigen&utm_campaign=Digest+62%3A+15%2F6%2F20&utm_medium=email