IoTA_Logo(2).png

Institute of Transport Administration

Educating Transport Management since 1944

News

Appeal concessionary fare scheme reimbursement levels

9th Mar 2026

Driver conduct hearings regulatory decisions

5th Mar 2026

Home and workplace EV charge point grant increased

3rd Mar 2026

World Shipping Council statement on the situation in the Middle East and its impact on global shipping

2nd Mar 2026

Major 26-bay eHGV charging hub to launch in Coleshill

2nd Mar 2026

View all news »

OTC message to all operators - check your contact details are correct

21 Nov 2022

Message to all operators - have you changed your contact details?

If you hold an operator’s licence it is important that your email address, telephone number and postal address held by OTC is correct.

If your contact details are not correct you may not receive important correspondence from the traffic commissioner that may affect your operator’s licence.

To check, log into your VOL self service account today.

If you receive correspondence electronically, through your VOL self-service account, it is also important to check that the email address linked to your account is correct. You can check this by logging in to VOL and then selecting ‘Your Account’ from the options at the top of the page.

Don’t have a self service account?  Visit https://www.gov.uk/manage-vehicle-operator-licence to register.