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Institute of Transport Administration

Educating Transport Management since 1944

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OTC message to all operators - check your contact details are correct

21 Nov 2022

Message to all operators - have you changed your contact details?

If you hold an operator’s licence it is important that your email address, telephone number and postal address held by OTC is correct.

If your contact details are not correct you may not receive important correspondence from the traffic commissioner that may affect your operator’s licence.

To check, log into your VOL self service account today.

If you receive correspondence electronically, through your VOL self-service account, it is also important to check that the email address linked to your account is correct. You can check this by logging in to VOL and then selecting ‘Your Account’ from the options at the top of the page.

Don’t have a self service account?  Visit https://www.gov.uk/manage-vehicle-operator-licence to register.