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New accessible bus shelter design shaped by the lived experience of Sight Loss Council volunteers

19 Feb 2026

A newly designed bus shelter has launched in Essex, shaped by the lived experience of blind and partially sighted passengers.

The new shelter, which is part of Bauer Media Outdoor (BMO) UK’s novel Milestone range of bus shelters, debuted following a collaboration between the media owner and Sight Loss Council (SLC) volunteers from Essex, Nottinghamshire, Derbyshire, and Merseyside who played a key role in shaping how the shelters look, feel and function.

Sight Loss Councils, funded by Thomas Pocklington Trust, are regional groups led by blind and partially sighted volunteers. Together, they use their lived experience to shape inclusive services, influence decisions, and ensure accessibility in local communities.

As part of the collaboration, SLC members visited BMO’s depot to review and evaluate three proposed shelter designs. Volunteers provided detailed feedback on key accessibility features, including real-time travel information, seating comfort, lighting, and the overall design and usability of the shelters.

They also provided feedback on the placement of decals on glass panels, which serve as visual markers that help indicate the presence of glass.

further information: https://www.sightlosscouncils.org.uk/news/new-accessible-bus-shelter/